Introduction
TechieNeighbor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at techieneighbor.net or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote for our services
- Subscribe to our newsletter
- Engage with our social media accounts
This information may include your name, email address, phone number, company name, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and abuse
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign performance
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
SMS Communications and Cart Tracking
TechieNeighbor may collect your phone number when you interact with our website or services. We use your phone number to send you important updates, marketing communications, and cart reminder messages via SMS. You may opt out of SMS communications at any time by following the opt-out instructions in the message.
TechieNeighbor's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
We do not sell or share your personal information with non-affiliated third parties for their own marketing purposes. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-Party Services
Payment Processing - Stripe
We use Stripe to process payments for our services. When you make a payment, your payment information is collected and processed by Stripe in accordance with their Privacy Policy. We do not store your complete payment information on our servers.
Analytics - Vercel Analytics
We use Vercel Analytics to understand how visitors interact with our website. This service may collect information about your device and browsing behavior.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict processing of your information
- The right to data portability
- The right to object to processing
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: contact@techieneighbor.net
Phone: (470) 962-1059
Address: Gwinnett County, Georgia